FAQs for DISH Subscribers



What is happening to KEZI on DISH Network?

Since August 5, 2014, KEZI has attempted to negotiate a new retransmission consent agreement with DISH that would replace the retransmission consent agreement that expired on August 20, 2014. Our efforts to date have not been successful and beginning on August 21, 2014, DISH continued to unlawfully retransmit KEZI without an agreement in place permitting it to do so. On Wednesday, August 27, 2014, the Circuit Court of the State of Oregon for Lane County scheduled a hearing on a preliminary injunction for Friday, September 5, 2014. If granted, the injunction will require DISH to stop retransmitting KEZI. We reached out to DISH again on August 27, 2014, and requested that it engage in good faith bargaining for the purpose of reaching an agreement that will permit DISH to continue retransmitting KEZI. We apologize to our viewers for the inconvenience this may cause, but hope they recognize that this is part of a pattern exhibited by DISH when negotiating retransmission rights with other broadcasters in our area.



Why can’t you reach an agreement?

For some reason, DISH Network has not been willing to negotiate appropriate market value retransmission compensation that other distributors are paying for KEZI’s content. Primarily, Heartland Media and DISH disagree on the value of KEZI’s programming and content. DISH Network resells this same content to you, the subscriber, yet refuses to compensate at a fair market value the highly rated and award-winning programming that KEZI produces every day for its viewers.



Why should DISH Network have to pay to carry television stations that are available for free over-the-air?

KEZI is available over-the-air for free to our viewers, but our signal is not free to pay services such as DISH Network that repackage our signals and sell them to their subscribers. In fact, the law requires cable and satellite providers to obtain consent for the right to carry broadcast stations and to compensate them in exchange for granting their consent.



Don’t television stations benefit from being available on satellite providers?

All channels benefit from being carried on a cable or satellite system. Cable and satellite systems like DISH Network generally pay for the right to carry stations and networks. We are simply asking to be treated fairly in being compensated. The right to request payment is something that the U.S. Congress has explicitly authorized.



Is there anything I can do to keep KEZI on DISH Network?

The best thing you can do is to let DISH Network know that they need to keep local channels like KEZI on their system to retain you as a customer. You have alternatives and you should let them know that you will use them if they don’t provide the same level of programming as their competition.



If this can’t be resolved and the stations aren’t carried on DISH Network, how can I watch KEZI?

Although we understand and apologize for the inconvenience caused by this to our viewers, you still have several ways to watch KEZI. KEZI is available free over-the-air by antenna on channel 9.1, and on Comcast Cable, Charter Cable, DirecTV, and the smaller cable companies of Comspan Communications (Roseburg), Country Vision Cable (Junction City), Roome Telecommunications (Halsey), Alsea River Cable (Waldport), and Monroe Area Communications (Monroe). Most people have the option to use an antenna to receive KEZI over-the-air for free. Alternatively you can cancel your DISH service and choose to go with one of DISH’s cable or satellite competitors.



How much money is involved?

The negotiations are still taking place, but what we can tell you is that the fees we’re requesting are a very small percentage of the average bill paid by DISH Network’s subscribers. Heartland Media is requesting to be paid far lower fees than what DISH currently pays for other lower rated programming. In fact, the “per subscriber” increase we are seeking for KEZI’s programming is about a penny a day. Dish Network wants to cut what they are currently paying KEZI by 41%!




If the increase is that small why isn’t DISH Network agreeing to pay it?

That’s a great question, but you would have to ask DISH Network. In fact, we suggest you get in touch with them to ask them just that. Who wouldn’t agree to about a penny a day for your whole family to receive 24 hours a day of some of the most popular, widely watched programming on television? You can call DISH customer support at 1-800-333-3474.



What television stations are involved in this negotiation?

Heartland Media, and its subsidiary Oregon TV, LLC, owns KEZI-TV in Eugene, and KDRV-TV in Medford. Both of these stations are involved in the negotiation process with DISH Network.