EUGENE, Ore. — It was a rough day for Alaska Airlines and thousands of its passengers. The problem started just before 8:00 a.m. when the airline lost its connection to the Sabre Reservation System because two Sprint fiber optic lines were cut.
Passenger lines grew at the Seattle-based airline’s 64 destinations, including the airports in Seattle, Portland and Eugene. The airline could only put passengers on planes, by handwritten paperwork.
“I’m on my way to the Bahamas to my granddaughter’s wedding. I was going to stop in California and pick up my daughter, but now I have a day to play with. So hopefully the plane will go off tomorrow,” said passenger Ruth Buckley
Alaska Airlines says that its computer connection was restored around 1:00 p.m.; but because of the morning’s cancellations and delays, many flights are still being delayed.