Governor Reveals Cover Oregon Review

9-27 COVER OREGON PICSALEM, Ore. — Governor John Kitzhaber is sounding off about the state’s flawed health care exchange. He says Cover Oregon is still not up to par.

Days away from the deadline, Oregon is the only state where the public still can’t sign up for health insurance online in one sitting.

Thursday, Kitzhaber revealed results of an independent review of the site’s launch. He says the review shows major flaws in the technology company hired to build the site, Oracle.

The governor says the company missed deadlines, offered incomplete work, and didn’t adhere to industry standards. Despite the issues, Governor Kitzhaber says 157,400 people have been enrolled through the exchange.

“Our enrollment numbers stand out even amongst states with fully functioning health insurance exchanges, and the value of our success in this regard should not be overlooked even as we work to fix what went wrong,” Governor Kitzhaber said.

Along with fast track enrollment, a total of 287,000 people have a health plan since January 1st.

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  1. Ellen Brown says:

    Won’t believe till I see it! Our state has a lot of embarrassing issues including “Whoville” and many more, but this tops it. My son applied in Oct/Nov and just last week found out he had been accepted. This took weekly calls from my niece who is an insurance agent to finally get an answer. Paperwork showing acceptance finally reached us in the mail on Friday. He apparently was accepted the last week of December but they chose to mail it to the our home address that we clearly stated we do not receive mail at. We have a P.O. Box that they finally mailed it to the 2nd week of March. Apparently, this returned mail was just sitting there in the office for almost 3 months. They had the P.O. Box address! On top of that, they listed him with his last name first. When he called to enlist with insurance at Trillium, they stated that OHP had to correct the name. So he waited the 1-1/2 hours on the phone to get thru to them and they said it would take another 2 weeks to fix their error. He called back Trillium to let them know and they basically said no problem since there are no doctors to set him up with at this time and it may take 2-3 months until new ones are available. So he will need to go to Urgent Care or Emergency room. Amazing isn’t it!

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