EUGENE, Ore. — Passengers aboard the Carnival ship Triumph had to deal with such deplorable conditions, some said they will never cruise again.
Thousands of passengers of the stranded cruise ship are now back home or headed there soon. While Carnival has issued several apologies, the whole fiasco has already left a sour taste in the mouths of some potential vacationers.
Folks rejoiced when the Triumph finally docked after several unplanned days out on the water with no power or any working facilities. Local residents said they felt for them.
“It’s terrible, horrible, a nightmare, I think,” said Eugene resident Daniel Standish.
Carnival did their best to appease its customers by providing full reimbursements, transportation expenses, future cruise credits and even an extra $500 per person, but the damage was done.
“I’ve never thought about it, but after hearing stories like this, I wouldn’t go. One story like this is enough to just. I don’t think it’s worth it,” said Eugene resident David Hurley.
One local travel agent we spoke with says it is those first-time travelers that may get scared off, but so far business is okay in that area.
“Just this morning I had someone at my desk and we’re talking about cruising and she said, ‘You know, it was an unfortunate incident that happened, but it’s not going to stop me from traveling,’” said Carolyn Voris, travel agent with Premier Travel and Cruise.
But for Carnival, that may be another story.
“It’s interesting because a year ago we had the Costa disaster, and I believe there was sort of an immediate reaction. The public was kind of wary. I don’t see that happening so much with this particular incident, but there may be people that question Carnival and going on Carnival,” said Vivieene Kouba, Peak Travel Group Vice-President.
While the huge cruise corporation is offering passengers compensation for the ordeal, some potential vacationers said it wouldn’t be enough to convince them to get on a boat anytime soon.