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Phone Scam Targets Computer Users

EUGENE, Ore. — A phone scam in Lane County is taking advantage of people who need help with their computers, the Lane County Sheriff’s Office said Monday.

Investigators say the scammers call and tell the victim they’re from Windows Technical support and that they need to get remote access to their computer in order to fix it. Sometimes the scammer has the victim download a virus. They then offers to fix the issue for a fee. They also try to get the victim’s banking information, passwords and other confidential information.

Windows Tech Support told the sheriff’s office that it does not make outbound solicitations for service.

Anyone who receives one of these calls should hang up. The sheriff’s office say anyone who falls victim to the scam should call local police.

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