FAQs for DISH Subscribers



What is happening to KEZI on DISH Network?

The following is the accurate and current state of our negotiations with DISH. On August 14, 2014, we made a proposal to raise DISH’s current rate per subscriber by less than a penny a day. This would have increased our rate to the average rate DISH is paying other broadcasters according to a recent (August 18, 2014) independent industry study conducted by Wells Fargo Securities. DISH has refused to respond to our August 14 proposal. Anything else DISH may be telling viewers is untrue.

At present, DISH is retransmitting KEZI in violation of federal law. As a result, we have been forced to seek an injunction in federal court to stop DISH’s unlawful conduct until they agree to pay KEZI what they are paying other broadcasters. We regret the inconvenience that may result, but DISH is acting in a manner contrary to other cable and satellite providers, all of whom have reached agreements with us. As a result of DISH’s conduct in their dealing with us, as well as other local broadcasters in past negotiations, we can only urge you to consider other cable and satellite providers if you are concerned about losing access to KEZI.



Why can’t you reach an agreement?

For some reason, DISH Network has not been willing to negotiate appropriate market value retransmission compensation that other distributors are paying for KEZI’s content. Primarily, Heartland Media and DISH disagree on the value of KEZI’s programming and content. DISH Network resells this same content to you, the subscriber, yet refuses to compensate at a fair market value the highly rated and award-winning programming that KEZI produces every day for its viewers.



Why should DISH Network have to pay to carry television stations that are available for free over-the-air?

KEZI is available over-the-air for free to our viewers, but our signal is not free to pay services such as DISH Network that repackage our signals and sell them to their subscribers. In fact, the law requires cable and satellite providers to obtain consent for the right to carry broadcast stations and to compensate them in exchange for granting their consent.



Don’t television stations benefit from being available on satellite providers?

All channels benefit from being carried on a cable or satellite system. Cable and satellite systems like DISH Network generally pay for the right to carry stations and networks. We are simply asking to be treated fairly in being compensated. The right to request payment is something that the U.S. Congress has explicitly authorized.



Is there anything I can do to keep KEZI on DISH Network?

The best thing you can do is to let DISH Network know that they need to keep local channels like KEZI on their system to retain you as a customer. You have alternatives and you should let them know that you will use them if they don’t provide the same level of programming as their competition.



If this can’t be resolved and the stations aren’t carried on DISH Network, how can I watch KEZI?

Although we understand and apologize for the inconvenience caused by this to our viewers, you still have several ways to watch KEZI. KEZI is available free over-the-air by antenna on channel 9.1, and on Comcast Cable, Charter Cable, DirecTV, and the smaller cable companies of Comspan Communications (Roseburg), Country Vision Cable (Junction City), Roome Telecommunications (Halsey), Alsea River Cable (Waldport), and Monroe Area Communications (Monroe). Most people have the option to use an antenna to receive KEZI over-the-air for free. Alternatively you can cancel your DISH service and choose to go with one of DISH’s cable or satellite competitors.



How much money is involved?

The negotiations are still taking place, but what we can tell you is that the fees we’re requesting are a very small percentage of the average bill paid by DISH Network’s subscribers. Heartland Media is requesting to be paid far lower fees than what DISH currently pays for other lower rated programming. In fact, the “per subscriber” increase we are seeking for KEZI’s programming is about a penny a day. Dish Network wants to cut what they are currently paying KEZI by 41%!




If the increase is that small why isn’t DISH Network agreeing to pay it?

That’s a great question, but you would have to ask DISH Network. In fact, we suggest you get in touch with them to ask them just that. Who wouldn’t agree to about a penny a day for your whole family to receive 24 hours a day of some of the most popular, widely watched programming on television? You can call DISH customer support at 1-800-333-3474.



What television stations are involved in this negotiation?

Heartland Media, and its subsidiary Oregon TV, LLC, owns KEZI-TV in Eugene, and KDRV-TV in Medford. Both of these stations are involved in the negotiation process with DISH Network.