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Service Dog Complaint Heads to Court

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EUGENE, Ore. — A woman who said she was discriminated against because of her service dog appeared in court Tuesday. The Bureau of Labor and Industries began hearing the case against the Duck Stop Market.

Two judges heard opening arguments and testimony from the complainant in this case Tuesday from Michel Hilt Hayden’s attorney along with the defendant, The Duck Stop Market.

Hilt-Hayden said she was discriminated against because of her disability when she was kicked out of the Duck Stop Market in April 2013, for bringing in her two service dogs.

Her attorney said they’ll present evidence showing the extent of Hilt Hayden’s disabilities, proof both dogs meet the requirements of being service dogs, and the dogs do in fact help Hilt Hayden.

Her team will also argue the Duck Stop Market is a public place.

The defense said the dogs are not service animals by state or federal law. They also said the dogs must be used directly for the handler’s disability and they do not discriminate.

The defense said it will argue that service animals going through training are only allowed in stores with their trainer, not handler.

A number of witnesses testified Tuesday, including Hilt Hayden’s husband who was with her that day. He said she was so upset, she wouldn’t leave the house for days after the confrontation.

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  1. Cat says:

    I have to say that while I see a need for service dogs!! And that they are needed!! and should always be allowed in restaurants, shopping centers, movie theaters, etc.
    There is a huge problem with individuals getting there dogs qualified as service animals so that they can take them into above establishments!
    When in fact these individuals are not disabled at all, they simply want to be able to take their animals into business establishments.
    I know 2 individuals that have and are doing this. Personally it makes me angry!! It is no different to me than the individual getting disability benefits and working at a Construction Site under the table!
    When they are not really disabled!! Just say your a legal midget!! Or suffer from depression or some other disability and here you go. (No insult to midgets intended, I am only 4’9 and was told I qualify for disability for that reason alone.) I did not claim disability benefits as there are really people who need those benefits and I was not one of them! As federal guidelines consider me a legal midget I did have the opportunity to live off the system..
    My point is this if you are not disabled. DO NOT TAKE ADVANTAGE OF THE POLICY’S AND BENEFITS PUT IN PLACE FOR THOSE WHO ARE!! EVENTUALLY THOSE THINGS WILL STOP AND THE DISABLED WILL SUFFER BECAUSE OF YOUR FRAUD AND DECIET.

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