Call Center Adding Hundreds of Jobs

EUGENE, Ore. — Construction crews are renovating parts of the Chambers Media Center on Chad Drive to prepare for a call center to move in. A person familiar with the project says more than 38-thousand square feet of the building connected to the KEZI 9 News studios is being worked on. The call center could … Continue reading »

Call Center to Bring Hundreds of Jobs

EUGENE, Ore. — Crews are quickly working to renovate the Chambers Media Center on Chad Drive as they prepare for a call center that could employ up to 700 people. A person familiar with the project told KEZI 9 News that a company called FirstSource is behind the project. They’re renovating more than 38-thousand square … Continue reading »

Veneta Call Center Opens

VENETA, Ore. — After months of preparation, Veneta is celebrating the opening of its call center. Employees at First Call Resolution are already hard at work. They say the employer is a blessing for such a small community looking for jobs. First Call Resolution is a customer service-based call center that could bring hundreds of … Continue reading »

A Day in the Life of a 911 Dispatcher

EUGENE, Ore. — When 911 is called, it’s hard to think about anything other than the emergency. But what about who is on the other end of the line, providing help during stressful situations. Employees who work at the 911 Communications Center say it’s a job that isn’t for everyone. The demand requires the ability to make … Continue reading »