Comcast Customer Call Goes Viral

SAN FRANCISCO — “We’d like to disconnect please,” said Comcast customer Ryan Block over the phone. “Okay. So why is it you don’t want the faster speed?” said a Comcast employee. All Ryan Block wanted was to cancel his Comcast Internet and cable subscription. But the Comcast guy wasn’t going to have it. “I’m just … Continue reading »

Comcast Migrates to Full Digital

EUGENE, Ore. — Several Comcast customers did without cable Wednesday morning because the company is upgrading its digital service. The transition is happening across Oregon, but for all Eugene residents, you might have woken up to a red screen on your television. Anyone who didn’t upgrade to a digital box was in the same situation. … Continue reading »