Holiday Farm Fire non-emergency call center hours adjusted

Lane County’s non-emergency call center for residents affected by the Holiday Farm Fire is adjusting its hours to 8:00 a.m. to 5:00 p.m. daily beginning Monday, September 21, due to a decreasing call volume.

Posted: Sep 20, 2020 8:07 PM

LANE COUNTY, Ore. --- Lane County’s non-emergency call center for residents affected by the Holiday Farm Fire is adjusting its hours to 8:00 a.m. to 5:00 p.m. daily beginning Monday, September 21, due to a decreasing call volume.

Those with properties within the fire perimeter can call 541-682-3977 for information about their residences in the area, as well as to make other inquiries related to the fire.

Lane County Emergency Management and public safety partners continue to perform structural assessments on homes within the fire perimeter, and an initial collection of assessment information is available.

Those affected by the Holiday Farm Fire can also call helplines offering emotional and disaster stress support or visit the Graduate Hotel for in-person crisis support through Lane County Behavioral Health:

Emotional Support Line: 1(800) 923-HELP (4357)

Disaster Stress Helpline: 1(800) 985-5990 or text TalkWithUs to 66746. This line is available in 100 languages, 24 hours a day 7 days a week.

In-person crisis support with Lane County Behavioral Health: The Graduate Hotel (66 E. 6th Ave Eugene), Monday-Friday from 10 a.m. to 1:00 p.m. and 2:00 p.m. - 5:00 p.m.

For additional information resources from Lane County, visit lanecounty.org/mckenziefire.

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