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BBB releases 2019's 'Naughty List'

Kane said getting placed on the list isn't just about receiving a lot of complaints, but also about not responding to the BBB.

Posted: Dec 20, 2019 6:10 PM
Updated: Jan 9, 2020 9:46 AM

EUGENE, Ore. -- Every year the Better Business Bureau puts together a "Naughty List" -- a list of businesses that have received numerous complaints, such as never receiving the product.

“It is a lot of fly-by-night online pop-up sites that advertise popular goods at a low price. Websites that don't pop up first on Google,” said Danielle Kane with the BBB.

To read the full list, click here

Kane said getting placed on the list isn't just about receiving a lot of complaints, but also about not responding to the BBB.

"If you are not even trying to resolve the situation, that is how your rating drops,” said Kane.

This time of year shopping online becomes more popular, and Kane said in order to help protect yourself, there are things you need to look out for.

“You want to look for contact information, a return policy, as well as what does it look like when you click on the links, such as if you click on something, does it bring you to the correct product?”

You can always head to BBB.org and check an online business and their ratings, as well as reviews from other customers.

For more tips, click here

CORRECTION: Oregon has no sales tax.

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