Better Business Bureau: FedEx scams and online fundraising fraud

The Better Business Bureau has new information on avoiding a FedEx scam and online fundraising fraud.

Posted: Nov 28, 2018 12:23 PM

EUGENE, Ore. -- There's a new scam targeting your email account.

KEZI 9 News talked to Dawn Johnson with the Better Business Bureau to learn more. 

"It's an email that says it's coming from FedEx, and it says they are not able to make your delivery," Johnson said"Then inside the email, it has an embedded link that it wants you to click on. Don't click on this link. Delete the email right away. If you want to check on the status of the shipment, go directly to FedEx's website and put in your tracking number."

Clicking that link will open up your computer to scammers.

"Absolutely. That's how your computer or your device gets infected with malware," Johnson said.

Another scam we see this time of year, which isn't exclusive to the holidays, is online fundraising fraud. Currently we're seeing a lot of fundraisers on GoFundMe and similar sites for wildfire victims in California, and it's easy for people to get scammed into thinking they're donating to a good cause when that might not be the case.

"We see time and time again these scammers like to play at your heartstrings," Johnson said. "They like to pull on those heartstrings when you're in an emotional state and you're wanting to do good. Make sure that you know who the organizer is of that GoFundMe page. Reach out to them and ask them for additional details. If they're not forthright with those details, that could be a red flag that this could be a scam."  

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