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EPD: Take precautions when at an ATM, avoid scams

A warning by police regarding potential ATM scams.

Posted: Feb 1, 2018 11:03 AM
Updated: Feb 1, 2018 11:04 AM

EUGENE, Ore. -- The Eugene Police Department is warning citizens of a suspicious incident regarding ATM scams.


Police said a member of the local law enforcement community went to an ATM at First Tech Credit Union on W. 11th on January 30, around 6:00 p.m. While there, conducting personal banking, they said a generic card was located in the ATM machine. Police said it is possible someone left the generic card there in hopes an individual would come along, use the ATM, and mistakenly take the generic card, leaving their real card.

Police said this incident was reported to the bank, as well as, to the police department.

The Eugene Police Department offers the following information to prevent ATM scams:

- Choose your ATM carefully. Some ATM’s are better than others. For example, an ATM machine inside your bank would be less vulnerable to tampering. Try to use the same ATM each time you need cash so that you are familiar with what it looks like and can quickly spot changes.
- Inspect the ATM before you use it. Before you swipe or insert your card, do a quick cursory look for a loose keypad or signs of tampering. If something looks suspicious, don’t use it and report it to the bank.
- Keep an eye on your surroundings. If someone else is hanging around, wait for them to leave first. Maintain your personal space and always pay attention to your surroundings. You can always come back later or choose another location if you are uncomfortable.
- Cover your PIN. Cover the keypad when you enter your pin so that a person can’t “shoulder surf” and memorize it.
- Call your bank immediately if you have any trouble at an ATM. Don’t leave the ATM while you call, you don’t want the thief to take your card or cash.
- Pay attention to your bank balance and report any discrepancy to your financial institution right away.

Police ask the public to report anything that may seem suspicious.

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