Florence mother: PeaceHealth's lack of care almost killed daughter

A mother from Florence said her daughter's symptoms were ignored at a hospital, which caused her condition to get worse.

Posted: Aug 3, 2018 6:47 PM

FLORENCE, Ore. -- A Florence mother said her two-month-old daughter, Hadley Hopkins, began throwing up excessively in early July.

Natasha Hopkins brought her child to the PeaceHealth Peace Harbor Medical Center in Florence July 8. She said she was told to simply feed her daughter less and that the issue would resolve itself. After that her daughter stopped puking for about a week.

When it started happening again, she took her back to the hospital, and Hadley's condition had become terrifying.

“She was in critical condition because she was so dehydrated from throwing up that her kidneys were starting to go into failure,” Natasha said. “And then the doctor proceeded to tell me that I was a bad mom because I was neglecting her medical needs."

She said she felt attacked by the doctor. She believed she followed the advice they had given her and that she hadn't been neglectful. She said she felt she was being talked down to.

“And the way that they talked to me. At one point the nurse said, 'Well, you're just lucky that you didn't come home to a dead baby in your crib.' That was uncalled for,” she said.

Natasha said she thinks it wouldn't have gotten this bad if they had done more on the first visit. She said she asked them to take several tests that they decided not to do.

The hospital even called the police on the grounds of neglect. No charges were filed, but she says all of the accusations made her feel so bad she started to believe she had done something wrong.

“When they started talking all that, telling me how I was a bad mom, it made me think that maybe I was,” Natasha said.

Hadley's pyloric valve, which plays a big role in digestion, was closed. She was transported to RiverBend where she had surgery on her pyloric valve, and she continues to come back to Eugene at least once a week for follow-up appointments.

PeaceHealth did release a statement about the incident:

“PeaceHealth Peace Harbor Medical Center is committed to providing safe, compassionate, high-quality care to the communities we serve. The safety and well-being of our patients is always our highest priority. Consistent with PeaceHealth’s core value of respect and in accordance with patient privacy laws, we are unable to comment on details related to an individual patient’s care.”

Natasha did file a complaint against the hospital. She said it's her goal to ensure that no one else receives care that could put them in danger.

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