Local auto shops, dealerships work to instill confidence in consumers

Local auto businesses are working to keep cars clean during routine service and support those who are looking for new cars in tough financial times.

Posted: Apr 3, 2020 6:24 PM

EUGENE, Ore.-- Local auto businesses are working to keep cars clean during routine service and support those who are looking for new cars in tough financial times.

Wayne's Garage on Q Street in Springfield is seeing one to two cars coming in for maintenance every day, when before they could expect eight to nine. 

Owner Jerry Gregory believes car owners are trying to save money or avoiding regular maintenance altogether to stay isolated, which Gregory said could cause costly repairs down the line. He recommends owners continue following their maintenance schedules.

"If it's just parked the biggest thing you might have is a dead battery. But if you use it, you should still keep up maintenance because the car is still going to take wear and tear if it's not maintained," he said.

Like many others, Wayne's Garage is taking precautions to keep their customer's cars clean during tune-ups. They are sanatizing high-touch surfaces in the cars before and after the work. They are also covering the steering wheel and seat with plastic to protect customers and workers.

Dealership Keifer Mazda in Eugene is taking similar precautions on the service side of their business. For car sales, the dealership is promoting deals that Keifer Automotive Group president John Kiefer said they've rarely offered, if ever.

Kiefer said the dealership faced national financial crises after 9/11 and during the Great Recession and giving a customers a sense of financial security can help give them the means to purchase a new vehicle.

"We've been through some extraordinary times before and extraordinary times call for extraordinary measures," he said. "There's a lot of people out there who need time or the comfort level of being able to bridge what many people anticipate to be a temporary condition."

The dealership is offering seven months of no payments for select models and four months for others for buyers of any credit level. Through the end of the month, first responders and health care workers can also get free oil changes.

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