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Local technology experts offer advice after Roseburg School District ransomware attack

Experts said the best thing you can do is have a plan in place for if and when an attack happens.

Posted: May 10, 2018 5:46 PM
Updated: May 10, 2018 6:14 PM

ROSEBURG, Ore. -- The Roseburg School District is still working to recover from a ransomware attack that happened over the weekend.

After a ransomware attack on Saturday, the school district has been working on getting their services back up and running, including their website and email platforms.


"You can't prepare for everything,” said Justin Deedon, Director of Technology for Umpqua Technology Nexus. “And when it does hit, the best thing you can do is follow a procedure that you've put in place."

In Roseburg’s case, the ransomware infiltrated deep into their system before it was cut off.

However, no student files were compromised.

But, if your company were to be hit with ransomware, there are steps that need to be taken to limit the attack.

“In the event where you get hit and you can’t prevent it, the best thing you can do is, first of all, disconnect from the network,” said Deedon. “Because most of these spread through a network connection, and on a closed network, it’s really easy for many of the computers to be affected at once.”

Deedon said ransomware tends to target companies with large stores of personal information, such as schools and hospitals.

He recommends having system back-ups in place on a different network and keeping your network security systems up-to-date.

“Making sure that you’re up to date, that you have those consistent back-ups stored at a separate location that are completely separate from the rest of your network, as well as just having a plan of what to do in this case,” said Deedon. “Who you’re going to contact, is there a company that you can call that can help you get your data back?”

Roseburg Superintendent Gerry Washburn said they believe this was a brute force attack on their system, but they are getting closer to resolving the issue, and are working on protocol to prevent this from happening again.

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