Ridership on the rise for new EmGo service in Eugene

Data from LTD shows ridership for the service has increased every month since its start.

Posted: Nov 12, 2019 6:28 PM
Updated: Nov 13, 2019 5:00 AM

EUGENE, Ore. – The Lane Transit District’s free shuttle service in downtown Eugene has seen a steady increase in passengers since it kicked off in late August.

EmGo, which is operated by the company RideZero, gives passengers free rides to more than 70 pickup and dropoff locations throughout downtown Eugene. The vehicles are fully electric, and passengers can book their trips through a mobile app


Data from LTD shows ridership for the service has increased every month since its start. In October, they had 924 passengers, a more than 68% increase compared to September.

EmGo is currently in a year-long pilot program.

John Ahlen, LTD's accessible services specialist, said more people are using the services as word about it has gotten out. 

"I think we weren't sure just how many folks would be utilizing the services but we are excited to see it go up month after month and we want to see it continue to grow over time throughout the pilot project."

Ahlen said along with looking at passenger numbers, they will need to continue to work with the county, city and others to fund the service past the summer of 2020. 

"We're also looking at establishing business partnerships throughout the community to help support the service," Ahlen said. 

EmGo user Aaron Doreen said he uses it three times a week and hopes it expands and continues for years to come. 

"I'm enjoying it so much that I'm telling all my friends and all the people I work with that this is a great alternative," Doreen said.

EmGo currently operates Monday through Friday from 7 a.m. to 6 p.m.

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