Scammers target EWEB customers

The callers identify themselves as EWEB employees and demand payments of overdue bills.

Posted: Sep 24, 2020 7:41 AM

EUGENE, Ore. -- EWEB says it has noticed an uptick in scam callers posing as the utility company to swindle customers out of cash. 

The callers identify themselves as EWEB employees and demand payments of overdue bills.

EWEB says the increase has happened in the last few days, with similar types of scams demanding payments, or the power will be shut off. They say be suspicious of any emails or calls that claim to be urgent and require immediate action.

"Be suspicious. Be wary," says EWEB communications specialist Jen Connors. "Familiarize yourself with some of the common scam attempts. It's always better to just hang up or delete the email, or close the front door and just call EWEB to verify." 

EWEB will also not require payments by prepaid debit cards or request payments be made at a non-EWEB authorized location.

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