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Telephone service outage affecting 911 service for many Douglas County residents

Residents in the communities of Drain, Yoncalla, Elkton and Scottsburg are experiencing the effects of the telephone service outage.

Posted: Oct 24, 2021 9:07 AM
Updated: Oct 24, 2021 9:08 AM

DOUGLAS COUNTY, Ore. - A cut fiber line near Cottage Grove is impacting telephone service and disrupting the ability of those affected to dial 9-1-1 from their landline telephones.

The Douglas County Sheriff's Office was notified of this by Lumen Technologies & Reliance Connect.

The outage began roughly around 10:30 pm on Saturday, October 23, 2021.

Residents in the communities of Drain, Yoncalla, Elkton and Scottsburg are experiencing the effects of the telephone service outage.

Officials say that residents who have cellular telephone service may be able to dial 9-1-1 from their cellular telephone to summon emergency services. The Drain, Yoncalla, Elkton and Scottsburg fire stations have also been staffed with personnel.

At this time, the telephone providers are unable to provide an estimated time of repair.

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