EUGENE, Ore. -- TrackTown USA announced Thursday that tickets held by existing customers for the U.S. Olympic Team Trials at Hayward Field cannot be fulfilled.
This decision is based on state and local health guidelines for stadium capacity and the high volume of tickets that already have been sold for the event.
All ticketholders will have their tickets refunded and a revised program with an updated seat inventory that is compliant with COVID regulations will be announced in May.
“Demand for tickets to the Olympic Trials continues to be at an all-time high and we are confident that some number of spectators will be able to attend the event if regulations allow," said TrackTown USA CEO Michael Reilly. "Unfortunately, we now know that we won’t be able to both comply with important public health regulations and fulfill the tickets that already have been sold. We have considered numerous alternatives and have determined that taking this action now is in the best interest of our customers. By starting over with an updated seat map and policies that account for new regulations, we are providing the public with the opportunity to make purchasing decisions based on information that is very different from when tickets were originally on sale.”
Oregon recently changed its regulations to allow spectators at sporting events, but those regulations specify limitations on stadium capacity based on the county’s risk level. Additionally, social distancing will be required. Those two components will reduce the number of seats and limit the distribution of seats that will be available for the Olympic Trials. As a result, existing ticket purchases can’t be accommodated.
Event organizers will continue to work with public health officials in the hope that the county risk level in June will allow for spectators. The revised ticketing program will focus on creating opportunities for as many people as possible to attend at least one session of the Olympic Trials, with the following key principles:
- Athlete families will have the opportunity to purchase tickets before the general public.
- The next level of priority will go to ticket customers who retained their tickets until this point.
- Tickets will be sold only for individual days of competition and customers will be limited in the number of seats and the number of days that can be purchased.
Ticket customers will be contacted directly by TrackTown USA with details of the refund policies and procedures.
The team trials run from June 18-28, 2021. For the latest updates on the event, click here.